What is Serpent Industries, and what do you offer?

Serpent Industries is a mission-driven technology company committed to reshaping personal and public safety through AI innovation. We specialize in building intelligent tools that empower users to make informed, confident decisions in real time. Our two flagship products are: PhantomTrace, a next-generation facial intelligence and identity resolution platform that maps digital identities and unites rich traceable advanced biometric matching; and Spectre, a cutting-edge AI-enhanced surveillance system that delivers instant threat detection, facial analysis, and behavior tracking from live camera feeds. Together, these tools serve individuals, families, and organizations looking to elevate their safety and security standards with modern, scalable solutions.

How are Spectre and PhantomTrace different?

PhantomTrace is used for facial image searches, digital identity tracking, and risk analysis based on online presence. Spectre, on the other hand, is a hardware-integrated solution that provides real-time video monitoring, person recognition, threat categorization, and behavioral analysis.

Who are these tools built for?

Our tools are built for everyday individuals and professionals who take safety seriously — including parents protecting their children, landlords screening potential tenants, small businesses monitoring their properties, and organizations that need to stay ahead of threats. Whether you're vetting online relationships, managing a household, or securing a workplace, Serpent’s surveillance capabilities enable insight and real-time protection you can trust — far beyond what basic background checks or generic surveillance cameras provide.

How accurate is your identity detection and analysis?

Our platforms leverage advanced face-matching algorithms, machine learning, and cross-referencing with multiple verified databases to provide highly accurate and relevant results.

Do you support international users?

Currently, our platform is designed to serve users based in the United States. While international users are more than welcome to create and use our services, it is important to note that they do so at their own discretion and are fully responsible for understanding and complying with the data protection, digital rights, and privacy regulations specific to their own country or region. We believe privacy is a right — not a feature. As our mission grows, we plan to expand global compliance and support in the near future.

Can minors use your platform?

Yes, minors may use our tools with documented parental consent. The supervising adult assumes full responsibility for how the services are used, including reviewing all activity and usage decisions. However, users under the age of 13 are strictly prohibited from submitting identity information or engaging in any facial recognition-based processes in compliance with child data protection laws. We take youth safety and privacy seriously and require that all usage involving minors is transparent, well-documented, and supervised at all times. Violations of these age-based restrictions may result in immediate account suspension and removal of associated data.

How do you protect user data and activity?

All data and activity are encrypted using AES-256, protected with SSL/TLS, and stored under strict access control. We also anonymize sensitive metadata wherever possible.

Do you share my information with third parties?

Never. We do not sell, rent, or share your information with third parties. Your data remains private and secure.

Can PhantomTrace be used for employment or tenant screening?

PhantomTrace is not FCRA-compliant and should not be used for official background checks that impact employment decisions, housing applications, or credit approvals.

However, it can be used informally to help you make better personal or business judgments — such as checking if an employee is behaving inappropriately or damaging your brand on social media, or identifying whether a potential tenant shows signs of irresponsibility, like public posts indicating reckless behavior. It can also help monitor current tenants for problematic activity, such as throwing disruptive parties or causing property damage.

While not a legal screening tool, PhantomTrace is a powerful early-warning system to help protect your property, workplace, and peace of mind.

Is the data you provide verified and reliable?

Yes. We use government records, court databases, public directories, and AI-powered validation to ensure that data is accurate, verified, and trustworthy.